Yes — we’re reopening appointments at a Narangba, QLD location by request. Fill out the contact form at the bottom of this page and one of our stylists will be in touch.

If you’d rather try from home, our Try Before You Buy service ships showroom dresses straight to your door. Every TBYB dollar is credited back when you place your final order.

Pick your favourites from our TBYB range, we ship them via Australia Post, and you’ve got 7 days to try them on at home — no appointments, no pressure.

1. Choose your TBYB dresses.
2. Add fabric swatches for extra colour options.
3. Try on within 7 days of delivery.
4. Return on day 7 via express shipping (tracked).
5. Your TBYB spend is credited towards your final dress order.

Clearance and discontinued designs are final sale and aren’t part of TBYB.

Ready to ship dresses are already here in our Brisbane warehouse — dispatched within 1–2 business days. Most Talia Sarah and Dressology styles are ready to ship, and they’re returnable/exchangeable.

Made to order dresses are produced just for you after you order — in your colour and size, with an 8–16 week lead time depending on designer. Because each one is made to order, they can’t be returned for change of mind. We recommend ordering at least 16 weeks before your wedding.

All RTS dresses, robes & accessories ship within 1–2 business days from Brisbane.

• Australia Express: 1–2 business days to metro, up to 5 business days elsewhere.
• Parcel Post: 3–10 business days to metro, 5–15 business days elsewhere.
• International: contact us for a quote and timeframe.

Most made-to-order dresses have an 8–16 week turnaround — produced in your requested colour and size after the order’s placed. For safety, we recommend ordering at least 16 weeks out to allow for shipping and alterations.

Need it sooner? Many designers offer rush production. Send us a note with your wedding date and we’ll check what’s possible.

We stock sizes 00–40 AU / XS–5XL depending on designer. Every product page has a designer-specific size chart — measure yourself (or ask a seamstress) and compare to that specific chart, not a generic one.

Not sure? Try Before You Buy lets you try two sizes at home before you commit.

We have maternity options across several designers. As a rough guide: under 4 months pregnant at the wedding, size up in your usual style; over 4 months, choose a maternity-cut style with extra belly room. Don’t forget bust size changes through pregnancy and postpartum.

Chat to a stylist — tell us your wedding date and current measurements and we’ll recommend from there.

Ready-to-ship dresses can be returned within 30 days in original condition — unworn, unwashed, unaltered, all tags attached. Talia Sarah and Dressology RTS styles qualify.

Made-to-order dresses are produced specifically for you and can’t be returned or exchanged for change of mind. This is how it works across the bridesmaid industry — because the dress doesn’t exist until the order is placed.

Faulty items are always covered. Contact us within 7 days of delivery if anything’s wrong.

• Return or exchange within 30 days of delivery.
• Items must be unopened, sealed in original packaging, new condition.
• Personalised / embroidered items, worn items, slippers: not returnable.
• Email [email protected] with your order number to start a return.

A dye lot is a batch of fabric dyed together. Because dyeing is an organic process, slight colour variations can occur between separate batches — which matters when your bridal party orders as a group.

If your bridesmaids are ordering separately: add a note in the “comments” field at checkout — e.g. “Smith bridal party” — so we can match dye lots across all the dresses.

1. Check above to confirm your item is eligible.
2. Email [email protected] with your order number — we’ll send return shipping details.
3. Ship via Australia Post Express with tracking; hang onto the tracking number.
4. On safe arrival we’ll inspect and process your refund or exchange within 3 business days.

Ready to ship: posted within 1–2 business days from Brisbane. Express 1–2 days metro, 5 days elsewhere. Parcel Post 3–10 days metro, 5–15 days elsewhere.

Made to order: check designer lead time (8–16 weeks). On arrival in Brisbane, we inspect and dispatch within 1–2 business days.

International: contact us for a quote.

A soft measuring tape, snug but not tight, parallel to the floor. We recommend a professional seamstress if you can — and remeasure if your body changes between order and wedding.

Bust: around the fullest part, wearing the bra (or similar thickness) you’ll wear with the dress.
Waist: around the narrowest part of your natural waist.
Hip: around the fullest part of your hips.