You may return our "in stock" items (including Talia Sarah and Shona Joy items) within 7 days from receipt of the item for exchange. They must be returned in the condition you received them, and they must be unworn, unwashed, or unaltered with all tags attached. All "sample sale" items are final. Our "made to order" items are made specifically for each order. We are unable to accept returns or exchanges on these dresses. However, we will make sure to work with you to ensure the best fit. Alterations are not included in the cost of your purchase.For more detailed information about each designer please read our full returns/exchanges policies here
All of our dresses are shipped via registered express post (with a tracking number). Our "in stock" items are shipped within 2 business days of placing your order. Please let us know if you require your item urgently and we can organise a courier service. For our "made to order" items, we recommend ordering at least 16 weeks from your wedding date. This allows plenty of time for making, shipping and preparing the dresses in time for the big day! Keep in mind that most bridesmaids choose to have minor tailoring done to get the ‘perfect fit’. Production and shipping typically takes 16 weeks (without a rush) from the date we place your order. It is important to order well in advance of the wedding date.