Please contact us if you require a faster delivery as we are able to book a same day service.
If your dress is “made to order”, and you would like some help with sizing, please add your bust, waist and hip measurements in the ‘notes’ section on your order. Our stylist team will review your measurements before placing your order to make sure the right size is chosen. We might contact you via email to confirm the size we feel would be the best fit, or if we have any questions regarding the measurements.
BUST: Place the tape measure under your arms and run it around the fullest part of your bust.
WAIST: Find the natural waistline by bending sideways to show where your body naturally creases and measure around that section.
HIPS: Keep your feet together and measure around the fullest part of your hips.
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The dresses can be on loan for trying for up to 4 days for $20 postage and shipping.
Want to try? Contact us at email@example.com with your preferred dresses, size and contact details and we’ll be in touch to arrange!
If you choose to return or exchange, please include your name in the parcel and express post back to:
9/108 Dunning Avenue
You may also return all sale items within 7 days from receipt of the item (or attempted delivery) for a refund or exchange unless during a promotion. All sales using a promotional code, all sample sale items and all made to order items are final.
Our 'made to order' items are made specifically for each order. We are unable to accept returns or exchanges on these dresses. However, we will make sure to work with you to ensure the best fit.
Download our returns form here!
For our 'made to order' items, we recommend ordering at least 16 weeks from your wedding date. This allows plenty of time for making, shipping and preparing the dresses in time for the big day! We can always get them here sooner on a rush, so please let us know if your wedding is coming up sooner!